Chapter Meeting

Dealing with Ima Payne: Coping with Difficult People Through Effective Communication




When: March 20, 2008
5:00-7:15 p.m.

Where: Courtyard by Marriott
3301 LeMone Industrial Blvd.
Columbia, MO 65201
Directions to Courtyard Marriott
Register: For Members and Non-members: $20.00

Registration is needed by March 13, 2008. We encourage you to use the online registration/payment process by clicking on REGISTER.

Questions, please notify pmivpprograms@pmimidmo.org


Cancellation: If you register but can't attend the event, you may cancel before the registration deadline. You will receive a refund by check after the event. The amount of the refund will be less a 10% processing fee. To request a refund, please notify pmivpprograms@pmimidmo.org

You may not cancel your registration after the registration deadline, but we encourage you to send someone in your place.
PDUs: The PMI Mid-Missouri Chapter is a PMI Registered Education Provider, and aims to provide educational opportunities to all its members. This event provides 1 PDU credits for certified Project Management professionals. For PDU program and provider information, see the Previous Events and PDUs section of the Chapter's web site.
Menu: Appetizers
Agenda:
5:00 Networking
6:00 Program
7:00 Business Meeting
7:15 Adjourn

About the Program:

Have difficult people caused excessive conflict, stress, strife, frustration, and tension in your life? By learning how to manage conflict when it does arise, you will be able to make positive changes in your organization. Knowing how to deal with difficult people will allow you to be more effective and confident in your professional and personal life.

Speaker Biography:

Rita Ruth Starnes
Comprehensive Communication, CEO


Rita Ruth Starnes is the owner and founder of Comprehensive Communication, a coaching and consulting business in the area of communication. She is also licensed to practice law in the state of Missouri. As a practicing attorney, she saw the disastrous effects of poor communication and realized that most problems were the result of inadequate communication skills. Ms. Starnes strongly believes that the ability to communicate effectively is crucial to your personal and professional success and is committed to helping others avoid communication errors.

She received her B.S. in Education with a Speech and Drama Certification from the University of Missouri-Columbia and her J.D. from the University of Missouri-Kansas City. Her varied background has exposed her to numerous ethical situations. Ms. Starnes has been in private practice and corporate where she was Assistant General Counsel for Edward Jones Co. She has taught ethical business practices in courses on the college level and has served on the Ethics Committee for the 20th judicial circuit. She has served on several not-for-profit boards and has volunteered countless hours to community projects.

She and her husband Craig have been married for 26 years and have two sons, both students at the University of Missouri-Columbia.

Her sense of humor and real life situations makes her an entertaining and insightful speaker. She gives practical and easy to incorporate advice. Professional organizations and groups, as well as individuals, have benefited from Rita’s presentations.